Zales in Memphis, TN

Reviews about Zales

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  April 19, 2020, by Pretty King
  I had to edit this review while waiting on my rings to return from sizing (which takes forever I must add). I found out the employee who helped me is no longer working there and the other employees need to be removed they are uncaring and don't value a thing about customers.....my previous review was concerning the great guy they probably should have kept. I had a fantastic experience at Zales thanks to my sales associate George Michael, he was very friendly and very helpful. He made me feel warm and fuzzy and it was a joy spending my money. I came in to look at some items that I saw online for Black Friday and ended up purchasing them in advance. He is a fantastic person and cares about his customers. I wouldn't use any other sales person there he is going to steer you in the right direction.
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  October 15, 2019, by Marchel Rhodes
  Great experience every time we come to this location and also I am a loyal of Zales Oak Court mall period...Thank you Mr George Michael for your professionalism on my beautiful past present future ring I purchased...great service xx
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  January 15, 2019, by Richard Warrington
  Sarah was great helping me put together a charm bracelet for my girlfriend. I would give her 5 Stars. Their repair center however screwed things up putting it together and it had to be sent back horribly delaying the gift-giving day. I would give them one star. I think they should either change repair center or penalize the bad service when that happens. >20 days late....... Now I will not recommend Zales to an enemy. If I get a refund on some of the repair center money, Sarah has to pay out of her pocket basically. Corporate policy. Repair center still gets full pay!!! This is unfair and dishonorable..... I'm a 62 year old honorably discharged Veteran and ask Veterans to avoid Signet Jewelers Zales, Kay's and Jared until they change their policy that is unfair to sales staff..... They are not acting honorably.